Built for the industries where a missed call is a lost customer.
YesAI works with owner-led US businesses of 10 to 50 staff. If the phone and the admin have become your bottleneck, there is a fit. We design the system, build it, connect it to the tools you already run, and keep it running, with no IT department on your side.
- Every call answered 24/7, nights, weekends and holidays included
- English and Spanish from one setup
- Anything sensitive or complex handed straight to your team
Six industries we know well
Different industries, same problem: calls missed while your team is busy, and routine admin eating the week. Here is how we take each one on.
Home services and HVAC
The bottleneck. Your crews are on rooftops and under houses, not by the phone. In markets like Phoenix, Dallas and Atlanta, much of your new work comes from homeowners who call the first company that picks up. After hours, a burst pipe or a dead AC unit in July is an emergency, and a caller who reaches voicemail just dials the next name on the list.
What we set up. An AI voice agent that answers every call on the first ring, day or night, asks the questions your dispatcher would ask, judges how urgent the job is, and books it straight into your schedule. Genuine emergencies get flagged and routed to your on-call tech.
What changes. The calls that used to leak to competitors while your crews worked now turn into booked jobs, and your team stops fielding the phone from the top of a ladder.
Medical and dental practices
The bottleneck. Your front desk is buried. Every ringing phone competes with the patient standing at the counter, and scheduling, confirmations and reminder calls eat hours your staff would rather spend on care. No-shows quietly cost you a chair full of revenue.
What we set up. An AI receptionist that books, confirms and reminds around the clock, answers routine questions about hours, location and insurance, and hands anything clinical to your staff. We design it so clinical questions and protected health details route to a person, not to the AI, and we agree data handling up front. We do not claim HIPAA certification; we build to respect those obligations from day one.
What changes. Your front desk stops drowning in the phone, fewer chairs sit empty, and patients reach a friendly voice at 9pm instead of a voicemail box.
Law firms
The bottleneck. The call you miss is often the client you never sign. Prospective clients call in distress, frequently after hours, and if no one answers they call the next firm. Sorting a genuine emergency from a routine inquiry, in English or Spanish, is hard to do at 11pm with no one at the desk.
What we set up. An AI intake agent that answers at any hour, gathers the details of the matter, screens for urgency and the conflicts you define, and routes pressing matters to the attorney on call while logging the rest for the morning. Intake works in English and Spanish from one setup.
What changes. Intake stops depending on office hours, urgent matters reach a lawyer fast, and no qualified caller lands in a voicemail box overnight.
Property management and real estate
The bottleneck. Maintenance calls come at every hour, tenants who cannot reach anyone grow frustrated fast, and owners expect quick answers on their investment. Between showings and inspections the phone is impossible to keep up with, and a leaking unit at midnight will not wait for business hours.
What we set up. An AI agent that logs tenant maintenance requests 24/7 with the detail your team needs, books inspections and showings, answers common tenant and owner questions, and escalates a real emergency to your on-call contact.
What changes. Every maintenance request is captured and triaged instead of lost, tenants feel heard at any hour, and owner inquiries get answered without pulling your team off the road.
Logistics and distribution
The bottleneck. The phone rings all day with the same questions: where is my order, when is the delivery window, can you take a new order. Each call pulls someone off the floor, and callers in other time zones reach an empty desk after your dock closes.
What we set up. An AI agent that answers order status and delivery window questions from the systems you already run, captures new orders accurately, and passes exceptions and account issues to your team. It works after the dock closes and across time zones.
What changes. Routine status calls stop interrupting your operation, new orders get captured cleanly around the clock, and customers get answers instead of a ringing phone.
Hospitality and restaurants
The bottleneck. Restaurants and venues live and die on the phone during exactly the hours staff are slammed. Reservations, event and catering inquiries, and callers from other time zones all land while your team is serving guests, and a missed booking is a table or an event that goes elsewhere.
What we set up. An AI agent that takes reservations, captures event and catering inquiries with the details you need to quote, answers questions on hours, menus and location, and hands complex or large bookings to your team. It answers when the floor is full and long after you close.
What changes. Bookings and event leads get captured during your busiest service and after the last table clears, and your staff stay focused on the guests in front of them.
One setup, two languages, more of your customers served.
For a large share of US businesses, some of your best customers are more comfortable in Spanish, and in markets like Miami, Houston, Los Angeles, Phoenix and San Diego that share is very large. When those callers reach a phone tree they cannot follow, or a voice that only speaks English, they hang up and call someone else.
Our AI holds a natural conversation in English and switches to Spanish the moment a caller prefers it, from a single setup. There is no second system to buy, no bilingual night shift to staff, and no caller left struggling. That means better service for more of your customers, and more booked jobs, at no extra headcount.
Scope → build → run.
Scope
A video call at a time that suits your day. We find the use case in your business that pays off fastest and agree what success looks like.
Build
We build the system, connect it to your tools, configure the routing and state rules that apply to you, and test it hard against your real calls and inquiries.
Run
It goes live and works its shift. We monitor, tune and expand it once the first use case has earned its place.
Straight answers about your industry.
Which industries do you work with in the US?
We work with owner-led US businesses of roughly 10 to 50 staff where the phone and the day-to-day admin have become the bottleneck. Home services and HVAC, medical and dental practices, law firms, property management and real estate, logistics and distribution, and hospitality and restaurants all fit that shape well. If missed calls and manual admin are costing you money every week, there is usually a fit.
My industry is not on your list. Can you still help?
Very likely, yes. The industries below are where we see the clearest and fastest wins, but the underlying problem is the same across most service businesses: calls missed while your team is busy, and routine admin eating the week. If that sounds like your business, a short consultation is enough for us to tell you honestly whether AI can take it on and what it would cost in US dollars.
How does the AI decide when to hand a call to my team?
You decide, and we build the rules with you. During setup we agree exactly which calls are routine enough for the AI to handle end to end, and which ones, such as complaints, emergencies or sensitive matters, get routed straight to a person. The AI takes the routine volume so your people can take the calls that genuinely need a human.
Can it handle after-hours emergencies?
Yes, and for home services, property management and law firms that is often the biggest win. We define with you what counts as a genuine emergency, and the AI flags those calls and routes them to your on-call contact while handling or logging everything else. Nights, weekends and holidays are all covered, because the system runs 24/7 regardless of anyone’s hours.
We handle sensitive customer and patient information. How do you treat that?
Carefully, and it is agreed up front. For medical and dental practices we design the system so clinical questions and protected health details route to your staff rather than to the AI, and we settle data handling, access and retention at design time. We do not claim HIPAA certification. We build to respect those obligations and put sensible protections in place from day one.
Tell us where the phone hurts. We'll show you the fix.
Describe the calls you miss, the questions your team answers over and over, or the admin that eats your week. We'll tell you honestly whether AI can take it on, what it would take to set up, and what it would cost in US dollars.